Forgotten Password

To ensure account security, please note that your password is case-sensitive and three consecutive failed login attempts will lock your account.

Should you require assistance accessing your account, we offer a user-friendly password reset process via email

Username Retrieval:

Click "Having trouble logging in?" on the login page.

Select "Forgotten your username?" and enter the necessary details.

Click "Get Username" to receive a reminder email containing your username.

Password Reset:

On the login page, locate "Having trouble logging in?"

Enter your username and click "Next."

In the "Send Me A Reset Code" form, enter your details and click "Get a Reset Code."
You'll receive a unique six-digit code via email for password reset.